Shipping policy
At Oasis De Parfum, we are committed to delivering your fragrances safely and efficiently. Please review the information below regarding our shipping process.
FREE SHIPPING
Free standard shipping is available on all U.S. orders over $150.
Shipping rates and available delivery options will be displayed during checkout based on your delivery address and selected shipping method.
ORDER PROCESSING
Orders are processed in the order they are received.
Our team carefully prepares each package to ensure your fragrances arrive in perfect condition. Most orders are processed within 1–3 business days.
Please note that our fulfillment operations are closed on weekends and major holidays, allowing our team time to rest and spend time with their families.
Orders placed outside business hours may begin processing on the next business day.
SHIPPING & DELIVERY
All orders are shipped from our fulfillment center in the United States.
Delivery times vary depending on:
- The shipping service selected at checkout.
- The destination address.
- Carrier operations and transit schedules.
- Weather conditions or other unforeseen circumstances.
While we strive to meet estimated delivery times, Oasis De Parfum cannot guarantee delivery dates once a package has been handed over to the shipping carrier.
ORDER UPDATES & TRACKING
Once your order has been processed and shipped, you will receive an email confirmation containing your tracking information.
We recommend monitoring your tracking updates directly through the carrier for the most accurate delivery status.
If you experience any issues with your shipment, please contact us at:
To help us assist you faster, please include:
- Your order number.
- The email address used for the purchase.
- A brief description of the issue.
SHIPPING ADDRESS CHANGES
Please verify your shipping address carefully before completing your order.
Once an order has entered processing or has been shipped, we may be unable to modify the delivery address.
If a package is returned due to an incorrect or incomplete address provided during checkout, additional shipping charges may apply before the order can be resent.
SHIPPING DESTINATIONS
At this time, Oasis De Parfum ships exclusively within the United States.
We may expand our shipping destinations in the future as our operations continue to grow.
QUESTIONS?
Our customer care team is always happy to help.